Effective date: 2026-06-13
This Privacy Policy explains how information is collected, used, and shared when you use the Neon Void iOS app (the «App») and the website exndiver.ovh (the «Website»).
If you do not agree with this Privacy Policy, please do not use the App.
Summary
- We do not require accounts or logins.
- Game progress is stored on your device.
- We use third-party services for ads, analytics, and crash reporting. Those providers may collect identifiers and usage data.
Information We Collect
Information you provide
Support emails: If you contact us by email, we may receive your email address and the content of your message.
Information collected automatically
- Device identifiers such as Apple Identifier for Advertisers (IDFA)
- Approximate location derived from IP address (not precise GPS)
- App usage data: screens viewed, features used, session duration, gameplay events
- Diagnostics and crash data: crash logs and performance metrics
- Technical data: device model, OS version, language, app version
Advertising — Google AdMob
We use Google AdMob to serve ads. AdMob may collect device identifiers and usage data to show relevant ads. On iOS, AdMob uses Apple’s AppTrackingTransparency framework — personalized ads are only shown if you grant tracking permission.
Google privacy policy: https://policies.google.com/privacy
Analytics — Mixpanel
We use Mixpanel to understand how players interact with the game and to improve features. Mixpanel may collect device identifiers and usage events.
Mixpanel privacy policy: https://mixpanel.com/legal/privacy-policy/
Crash Reporting — Firebase Crashlytics
We use Firebase Crashlytics to monitor app stability. Crash reports may include device information, app version, OS version, and events leading to a crash.
Firebase privacy information: https://firebase.google.com/support/privacy
Sharing of Information
We share information only with service providers acting on our behalf (ads, analytics, crash reporting), or when required by law. We do not sell your personal information.
Your Choices
- AppTrackingTransparency: Allow or deny tracking in iOS Settings → Privacy → Tracking.
- Limit Ad Tracking: Enable in iOS Settings to opt out of personalized ads.
Children’s Privacy
The App is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time and will post the updated version on this page with a revised Effective date.
Contact
Email: exndiver@gmail.com